Call or     WhatsApp on +39 3396849875 (we speak English!) or    customercare@europe4kidstours.com

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Call or     WhatsApp on +39 3396849875 (we speak English!) or    customercare@europe4kidstours.com

CANCELLATION POLICY

  • Cancelling a booking with Rome4Kids and Europe4Kids results in cancellation fees , as outlined below. When canceling any booking you will be notified via email of the successful cancellation and cancellation fees incurre
  • If you have confirmed a tour during high season (March through October & Christmas season) we operate a strict no refund policy for cancellations made within fourteen (14) days of the tour date
  • All cancellations are subject to an administrative fee of 25% of the total tour fees.
  • All booked tickets are non-refundable.
  • During low season, cancellations must be made 14 days before the tour.
  • For tours/services booked last minute (7 days or less) before the tour, no refunds will be given.
  • Cancellation must be made within the established deadline before the service. No partial refunds will be given.
  • Cancellations must be communicated via e-mail at europe4kidstours@gmail.com and customercare@europe4kidstours.com. You will be notified via email of the successful cancellation and cancellation fees incurred. If you don´t receive a response, your cancellation is not valid. Please call us or send a text or WhatsApp message, during office hours if you do not receive any response:
  • All tours are on, rain or shine.
  • There are no partial refunds, for whatever reason, once a tour has commenced. So if you need to clear things, call us as soon as possible. We will not consider refund requests after a service has been completed.
  • Full and partial refunds are only offered at the discretion of the management.

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