Cancelling a booking with Rome4Kids and Europe4Kids results in cancellation fees , as outlined below. When canceling any booking you will be notified via email of the successful cancellation and cancellation fees incurred
We strictly enforce aNO REFUND policyfor bookings confirmed within 14 days of the tour/activityduring high season (mid-March through October & Christmas season).
During low season, cancellations must be made 7 days before the tour.
For tours/services booked last minute (7 days or less) before the tour, no refunds will be given.
Cancellation must be made within the established deadline before the service. No partial refunds will be given.
Cancellations must be communicated via e-mail email@example.com firstname.lastname@example.org. You will be notified via email of the successful cancellation and cancellation fees incurred. If you don´t receive a response, your cancellation is not valid. Please call us or send a text or WhatsApp message, during office hours if you do not receive any response:
Cancellations made within the deadline, are subject to an administrative fee of25%of the total fees.
All tours are on, rain or shine.
There are no partial refunds, for whatever reason, once a tour has commenced. So if you need to clear things, call us as soon as possible. We will not consider refund requests after a service has been completed.
Full and partial refunds are only offered at the discretion of the management.